Subscription Terms
Last updated: 19 October 2026 · Effective: 19 October 2026
Important Auto-Renewal Notice: Verve Premium renews automatically at 5.50/month or 55.00/year in the supported currency shown at browser checkout until cancelled. Subscriptions are billed through PayPal. Cancel before renewal to avoid the next charge.
1. Subscription Plans & Pricing
Verve Premium is available in two billing options:
Browser checkout supports AUD, USD, CAD, EUR, and GBP; the selected currency is shown before payment. Pricing is inclusive of applicable taxes. Prices are subject to change — see Section 9 for notice requirements.
2. What's Included in Verve Premium
A Verve Premium subscription includes the following Premium features:
- Unlimited outgoing likes
- Unlimited joined groups and non-general communities
- Who Liked You and full alignment details
- Advanced and keyword filters, plus location changes
- Private groups, Mixer, profile customisation, and themes
- Discover and Learn content, plus venue submissions
Feature availability may vary by region and is subject to change. Significant reductions in included features for existing subscribers will be communicated in advance.
3. Billing & Payment Processing
Subscriptions are purchased through the Verve website and processed by PayPal. The browser checkout works on supported phones, tablets, laptops, and desktop computers.
At checkout, PayPal securely collects and processes your payment details. Verve does not receive or store your full card number or security code. We retain limited customer, subscription, transaction, and fraud-prevention records needed to provide access, prevent replay, resolve disputes, and meet legal obligations.
PayPal determines the statement descriptor and renewal timing. Payment is charged when the purchase is confirmed.
4. Auto-Renewal
Your Verve Premium subscription automatically renews at the end of each billing period (monthly or annually) unless you cancel it. Specifically:
- PayPal will charge the payment method associated with your subscription at renewal
- The renewal charge will be at the then-current rate of 5.50/month or 55/year in your supported checkout currency
- You will retain Premium access for the full renewed period regardless of when during the period you cancel
Cancel before PayPal processes the renewal to avoid the next charge. See Section 5 for cancellation instructions.
5. How to Cancel Your Subscription
You may cancel Verve Premium at any time. Cancellation prevents future charges but does not immediately remove your Premium access — you retain it until the end of the current paid period.
To cancel on the web (PayPal):
- Sign in at verve.dating/login
- Open Settings → Your Verve+ membership
- Select Manage or cancel membership, choose a reason, and confirm
Cancelling your subscription does not delete your Verve account. To delete your account, open Verve in your browser and go to Settings → Account → Delete Account.
6. Refund Policy
Subscription fees are generally non-refundable once charged, except where required by applicable law.
For web purchases: Contact verve@verve.dating. Web refunds are assessed by Verve under these terms and applicable consumer law; PayPal processes any approved refund.
Exceptional circumstances: Verve may, at its sole discretion, issue a refund or credit in exceptional circumstances (e.g., significant service outages preventing access, billing errors). Contact verve@verve.dating to request review. Decisions are final.
7. Account Termination & Subscription
If your Verve account is suspended or permanently terminated due to a violation of our Terms of Service or Community Rules, you will not be entitled to a refund of any unused subscription period. The subscription will be cancelled as of the termination date.
If you voluntarily delete your account, any remaining subscription period is forfeited. Cancel your subscription first (Section 5) before deleting your account to ensure no further charges occur.
8. Pricing Changes
Verve reserves the right to change subscription pricing. For existing subscribers, we will:
- Provide notice of a price change as required by applicable law and PayPal terms through Verve and/or by email
- Allow you to cancel your subscription before the new price takes effect at renewal
- Never apply a price increase to a subscription period that has already been paid
9. Subscription Gifting & Transfers
Verve Premium subscriptions are personal and non-transferable. They cannot be gifted, shared, sold, or transferred to another account or person.
10. Consumer Rights
Nothing in these Subscription Terms limits or excludes any consumer protection rights you may have under applicable law, including the Australian Consumer Law or equivalent legislation in your jurisdiction. Where your statutory rights provide for remedies (including refunds) that are broader than our policy above, those statutory rights apply.
11. Contact
For subscription support and enquiries:
- Email: verve@verve.dating
- In Verve: Settings → Help & Support
For billing issues: verve@verve.dating