Terms of Service
Last updated: 1 June 2025 · Effective: 1 June 2025
1. Acceptance of Terms
By downloading, installing, accessing, or using the Verve mobile application or website ("Verve", "the Service"), you agree to be legally bound by these Terms of Service ("Terms") and our Privacy Policy and Community Rules. If you do not agree to all of these Terms, you must not use Verve.
These Terms constitute a legally binding agreement between you and Verve Dating Pty Ltd ("Verve", "we", "us", "our"), a company incorporated in Australia.
2. Eligibility & Registration
To use Verve you must:
- Be at least 18 years of age
- Have the legal capacity to enter into a binding contract in your jurisdiction
- Not be prohibited from using the Service under applicable law
- Not have had an account previously terminated by Verve for violation of these Terms
Verve is designed for lesbian, sapphic, bisexual, queer women, and people who identify as women. By registering, you represent that you meet this criterion. We reserve the right to remove accounts that misrepresent identity with the intent to access this women's community space under false pretences.
By creating an account, you represent and warrant that all registration information you provide is accurate, current, and complete, and you agree to maintain the accuracy of such information.
3. User Accounts & Security
You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to:
- Choose a strong, unique password and not share it with any third party
- Notify us immediately at verve@verve.dating if you suspect unauthorized account access
- Maintain only one account per person (duplicate accounts are prohibited)
- Not allow any other person to use your account
4. Intellectual Property & Licence
The Verve application — including but not limited to its source code, object code, design, brand assets, trademarks, logos, copy, features, and all content created by Verve — is the exclusive property of Verve Dating Pty Ltd and is protected by Australian and international copyright, trademark, patent, trade secret, and other intellectual property laws.
Subject to your compliance with these Terms, Verve grants you a limited, non-exclusive, non-transferable, revocable licence to download and use the Verve application on a device you own or control, solely for your personal, non-commercial use.
You may not:
- Copy, modify, distribute, sell, or sublicense any part of the application or its content
- Reverse engineer, decompile, disassemble, or attempt to derive the source code of the application
- Remove any proprietary notices or labels on the application
- Use the application to build a competing product or service
- Use automated scripts, bots, or crawlers to interact with the application
5. User-Generated Content
You retain ownership of content you post on Verve (including profile photos, bio text, and community posts). By posting content, you grant Verve a non-exclusive, royalty-free, worldwide, sublicensable licence to use, display, reproduce, and moderate that content solely within the Verve platform for the purpose of providing the Service.
You represent and warrant that: (a) you own or have the necessary rights to the content you post; (b) your content does not violate any third party's rights; and (c) your content complies with these Terms and all applicable laws.
6. Prohibited Conduct
You agree not to engage in any of the following:
- Harassment, stalking, bullying, intimidation, or threats directed at any user
- Hate speech, discrimination, or derogatory content based on race, ethnicity, religion, gender, sexual orientation, disability, body size, or any other characteristic
- Non-consensual sharing of intimate, explicit, or private images of any person
- Impersonation of any person, entity, or organization
- Posting content that is illegal, defamatory, obscene (involving minors), or infringes any intellectual property rights
- Solicitation, spam, pyramid schemes, commercial advertising, or repetitive unsolicited messages
- Attempting to gain unauthorized access to Verve systems, other user accounts, or bypassing security measures
- Creating fake profiles or operating bot accounts
- Collecting or harvesting personal information of other users without consent
- Using Verve for any illegal purpose
7. Account Suspension & Termination
Verve reserves the right, at its sole discretion, to suspend or permanently terminate your account and access to the Service without prior notice if we determine, in our sole judgment, that you have violated these Terms, our Community Rules, or any applicable law.
Grounds for immediate permanent termination include (but are not limited to): non-consensual intimate image sharing, child exploitation material, credible threats of violence, and impersonation for the purpose of accessing our women's space.
You may appeal a suspension by contacting verve@verve.dating within 30 days of suspension. Appeals are reviewed by a senior safety team member.
You may voluntarily terminate your account at any time via in-app Settings → Account → Delete Account. Upon termination, your licence to use Verve ceases immediately.
8. Safety & Risk Waiver
Verve provides extensive tools, moderation, and verification systems to promote user safety. However, Verve cannot guarantee the conduct, identity, or intentions of all users. By using Verve, you acknowledge that you interact with other users at your own risk, and you release Verve Dating Pty Ltd from liability for user conduct to the fullest extent permitted by applicable law.
If you experience unsafe or threatening behaviour, use the in-app report function immediately or contact verve@verve.dating. In an emergency, always contact local law enforcement.
9. Third-Party Services
Verve integrates with third-party services including Apple App Store, Google Play, and identity verification providers. Your use of these third-party services is governed by their respective terms and privacy policies. Verve is not responsible for the practices of any third-party service.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING (WITHOUT LIMITATION) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED ACCESS. Verve does not warrant that the Service will be error-free, secure, or continuously available.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VERVE'S AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE SUBSCRIPTION FEES PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) AUD $50.
IN NO EVENT SHALL VERVE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
12. Indemnification
You agree to indemnify, defend, and hold harmless Verve Dating Pty Ltd and its officers, directors, employees, and agents from any claims, liabilities, damages, costs, and expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your infringement of any third party's rights.
13. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of New South Wales, Australia, without regard to conflict of law principles. You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales for the resolution of any dispute arising from these Terms or the Service.
14. Changes to Terms
We may revise these Terms at any time. Material changes will be communicated via in-app notification or email with at least 14 days' notice before the change takes effect. Your continued use of Verve after the effective date constitutes your acceptance of the revised Terms.
15. Severability & Entire Agreement
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. These Terms, together with our Privacy Policy, Community Rules, and Subscription Terms, constitute the entire agreement between you and Verve regarding the Service.
16. Contact
All enquiries: verve@verve.dating